Privacy Policy

Introduction

Living Beyond The Voice is a personal coaching and educational website run by Jean P Marchand. This site is built around trust — and that extends to how visitor information is handled. This policy explains what data may be collected when you visit this site, and what happens with it.

If anything here is unclear, please reach out. There is no small print intended to confuse — just an honest account of how things work.

Information That May Be Collected

This site may collect the following types of information depending on how you interact with it:

• Name and email address — if you fill in a contact form or reach out directly by email
• Booking information — if you book a session through Calendly, that platform collects the details you provide (name, email, and scheduling preferences)
• Basic analytics data — if analytics tools are in use, aggregated and anonymised data such as page visits, browser type, and general location may be collected to understand how the site is being used

This site does not collect sensitive personal data and does not sell, rent, or share your information with third parties for marketing purposes.

How Information Is Used

Any information collected is used only for the following purposes:

• To respond to enquiries you send
• To schedule and manage coaching sessions
• To understand how the site is being used and improve the experience for visitors

Your information is not used to send unsolicited marketing emails. If you receive any communication from this site, it will be directly related to something you initiated.

Third-Party Services

This site uses a small number of third-party services to operate:

• Calendly — used for booking sessions. When you book through Calendly, their own privacy policy applies. You can review it at calendly.com/privacy
• Hostinger — the hosting provider that serves this website. Standard server logs may be maintained as part of normal hosting operations
• Google Fonts — used to load the typefaces on this site. Google may log font requests; no personal data is passed to them from this site
• Analytics tools — if used, only aggregated and anonymised data is collected. No individual users are tracked or identified

Data Protection

Reasonable technical measures are in place to protect any information collected through this site. This includes secure hosting and limiting access to personal data only to those who need it to operate the site.

No method of transmission over the internet is completely secure. While every reasonable effort is made to protect your information, absolute security cannot be guaranteed.

Cookies

This site may use basic cookies — small text files stored in your browser — to support site functionality or to collect anonymous analytics data. Cookies do not identify you personally.

You can choose to disable cookies through your browser settings at any time. This may affect how some parts of the site function, but the core content will remain accessible.

Your Rights

You have the right to ask what personal information this site holds about you, and to request that it be corrected or deleted. To make such a request, simply send an email to the address below. Requests will be responded to promptly and handled respectfully.

Changes to This Policy

This privacy policy may be updated occasionally to reflect changes in how the site operates or to meet legal requirements. The date at the top of this page will always reflect when it was last updated. Continued use of the site after any changes constitutes acceptance of the updated policy.